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Portal Overview

Portal Overview

The Rheem Contractor & Distributor Portal provides a centralized location for users to access information and tools related to product support, orders, and account management. This article provides a high-level overview of the portal layout and main sections as seen in the introductory walkthrough video.


Home Dashboard

The home screen displays navigation cards that provide access to the portal’s main features. These sections may include product support, order information, tools, and account settings.

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Navigation & Menu

A menu bar at the top provides quick access to core pages. Users can switch between sections without returning to the home dashboard. Common menu categories may include orders, rebates, warranty, documentation, or tools (depending on account type and permissions).

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Feature Areas

Each navigation card opens a feature area within the portal. Feature areas are organized into panels and tables that show relevant information and actions.

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Viewing Details

Some pages include detail panels or expandable sections. These provide additional context without leaving the main feature page.


Resource Access

The portal may provide access to supporting resources such as documentation, warranty information, or rebate tools. Resource areas may include forms, status information, or links to additional systems depending on user needs.


Completing Actions

Users can complete actions such as submitting information, checking status, or navigating to another section. Task steps may vary depending on user permissions and region.


Summary

The Rheem Contractor & Distributor Portal provides a streamlined interface for accessing information, tools, and support resources from a centralized location. The home dashboard, navigation bar, feature areas, and detail panels help users quickly locate the tools and data they need.


Next Steps

If you are new to the portal, you may want to continue with the following articles:

  • Creating an Account
  • Understanding User Permissions
  • How to Submit Orders
  • Where to Find Documentation
  • Using Rebate Tools
  • Warranty Information Overview

Need Assistance?

If you have questions or experience issues accessing portal features, contact Support for help.

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